Information We Collect

Personal information including your name, email address, phone number, location, and payment details collected during registration and course enrollment.

Educational data such as course progress, assessment results, skills acquired, and learning performance to track your transformation journey.

Technical data including device information, browser type, IP address, and usage patterns to optimize our mobile-first learning experience for African networks.

How We Use Your Information

To provide access to our 90-day skills transformation programs and learning platform.

To facilitate job placement through our employer network by sharing your skills profile with potential employers (with your consent).

To process payments securely through M-PESA and other payment providers.

To deliver personalized learning experiences, mentorship, and career guidance.

To build and strengthen our community through events, networking opportunities, and peer connections.

For platform improvement, research, and analytics to better serve African youth and enhance learning outcomes.

Sharing Your Information

Employer Partners: With your explicit consent, we share your skills profile, certificates, and project portfolio with companies in our job placement network.

Payment Processors: We share necessary information with M-PESA, Flutterwave, and other payment providers to process your payments securely.

Service Providers: We work with trusted third-party services for video hosting, email communications, and platform infrastructure.

Legal Requirements: We may disclose information when required by law or to protect the rights and safety of our students and community.

Data Protection and Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your information.

Your payment information is processed securely and we never store complete payment card details on our servers.

We comply with applicable data protection laws in Kenya, Uganda, Tanzania, and other African jurisdictions where we operate.

Your Rights and Control

Access and update your personal information anytime through your student dashboard.

Control your job placement preferences and employer visibility settings.

Request deletion of your data (subject to our legal obligations and record-keeping requirements).

Opt out of marketing communications while still receiving essential course and job placement updates.

Mobile and Data Usage

Our platform is optimized for mobile learning with minimal data consumption.

We provide offline access options where possible to accommodate limited connectivity.

We respect the data constraints common across Africa and continuously work to reduce bandwidth requirements.

Cookies and Tracking

We use cookies and similar technologies to enhance your learning experience and understand platform usage.

You can control cookie settings through your browser, though some features may be limited without them.

Third-Party Links

Our platform may include links to external websites, including employer sites and learning resources.

We are not responsible for the privacy practices of these third-party sites. Please review their policies independently.

Children's Privacy

TyLearn Africa is designed for youth aged 18 and above. We do not knowingly collect information from individuals under 18. If you are under 18, please have a parent or guardian create and manage your account.

Policy Updates and Contact

We may update this privacy policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through email and platform notifications.

For questions, concerns, or requests regarding your privacy and data, contact us at privacy@tylearnafrica.com

Last updated: January 2025